Who we are

Our website address is: https://highmarkcos.com

Highmark Cos SMS Terms and Privacy Policy

Information Collection

Highmark Cos collects and stores the phone numbers of individuals who opt in to receive SMS messages. We may also record message history and interaction data to improve our services and ensure compliance. SMS consent will never be shared with third parties.

Use of Information

Your information is used exclusively to send SMS messages you have agreed to receive. We do not sell, share, or distribute your personal information to any third parties. No mobile opt-in data will be shared with third parties.

Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, please note that no transmission over the internet or mobile networks can be guaranteed to be completely secure.

Terms of Service for SMS Communications and Consent

By providing your phone number to Highmark Cos, you agree and acknowledge that Highmark Cos may send account notifications, project updates, and marketing text messages to your wireless phone number. These messages may include updates related to construction projects, scheduling, and company services.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

If you have consented to receive account notifications, project updates, or marketing text messages from Highmark Cos, you may receive messages related to our construction and property development services.

Use Cases

  • Account Notifications
    We notify clients about project milestones, schedule changes, and important account updates.
  • Customer Care
    We assist clients with scheduling site visits, coordinating project details, and answering questions about ongoing work.
  • Marketing
    We share information about new projects, property listings, and services that may be of interest to our clients.

Example Messages

  • Account Notification Example:
    “Hello Alex, this is Highmark Cos. Your site visit is confirmed for tomorrow at 2 p.m. Please contact us if you need to reschedule. Reply STOP to opt out of SMS messaging.”
  • Customer Care Example:
    “Hi Alex, this is Highmark Cos. We wanted to check in on your project progress. Do you have any questions or updates you’d like to discuss? Reply STOP to opt out.”
  • Marketing Example:
    “Hi Alex, this is Highmark Cos. We’re excited to announce our new luxury residential development in downtown. Would you like more details? Reply STOP to opt out.”

Standard Messaging Disclosures

  • Message and Data Rates May Apply
  • Message Frequency: SMS frequency will vary depending on communication type (up to 1,000 messages daily company-wide).
  • You can opt out at any time by texting STOP.
  • To opt back in, reply START.
  • For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions.
  • For more information, please visit our Privacy Policy and Terms of Use.

What personal data we collect and why we collect it

Highmark Companies

Highmark Companies (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website and when you submit information through our online forms.

By using our website, you consent to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide when interacting with our website or submitting forms through Gravity Forms. This may include:

  • Name
  • Email address
  • Phone number
  • Message content or inquiry details
  • File uploads
  • Any additional information you choose to submit

We also automatically collect certain technical information, including:

  • IP address
  • Browser type and device information
  • Pages visited and usage patterns
  • Cookies and similar tracking technologies

We use analytical and performance-related cookies, as well as cookies set by WordPress, Gravity Forms, and our analytics tools.

How We Use Your Information

We may use the information collected for the following purposes:

  • Responding to inquiries and communicating with you
  • Sending marketing emails, newsletters, or updates
  • Following up on leads or service requests
  • Improving website performance and user experience
  • Internal analytics and reporting

We do not sell or distribute your personal information to third parties.

Third-Party Services

We use several third-party tools and services that may collect or process data on our behalf. These include:

  • Google Analytics and Google Tag Manager (website usage tracking)
  • Meta (Facebook) Pixel (advertising insights)
  • HubSpot and Campaign Monitor (email marketing and CRM)
  • YouTube (embedded videos)
  • Our hosting provider (server hosting and infrastructure)

These third parties may use cookies or tracking technologies to gather information in accordance with their own privacy policies.

Cookies

Our website uses cookies to:

  • Improve functionality and performance
  • Analyze website traffic and usage
  • Support analytics and advertising tools
  • Enhance user experience

You can control or disable cookies through your browser settings, though doing so may affect website functionality.

Data Retention

We retain submitted form data indefinitely unless you request otherwise.
You may request deletion of your personal information at any time.

Data Security

We implement reasonable security measures to protect your personal information, including:

  • SSL/HTTPS encryption
  • Secure hosting environment

Although we strive to safeguard your data, no method of transmission or storage is completely secure.

Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your information
  • Opt out of marketing communications at any time (instructions included in email footers or by contacting us directly)

Embedded Content

Our site may include embedded YouTube videos. Embedded content from external websites may behave as if you visited those sites directly and may collect usage data or set cookies according to their own policies.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect the most recent changes.

Contact Us

If you have any questions about this Privacy Policy or wish to request access or deletion of your information, please contact us at:

Email: info@highmarkcos.com